How do I sign up to ex-directory services?

If you wish to limit the ways in which your directory details are listed, you can choose one of the following options:

  • Ex-directory - No calls. Your details will not be included in the Phone Book and will not be available via BT 118500 Directory Enquiries, nor our online directory service
  • Directory Enquiries Only. Your details will be disclosed only through Directory Enquiries. This means your details won’t be printed in the Phone Book and won't be available on our online directory service

Both options are free and you can sign up by calling 0800 800 150 between 8.30am and 5pm, Monday to Friday. Alternatively, you might like to consider BT Privacy as a way to make sure your privacy is protected. BT Privacy at Home registers you for the Telephone Preference Service, which helps stop unwanted sales calls.

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