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Landline calling features

The UK’s ageing and unreliable copper landline network is being retired.
When BT contacts you, take action to avoid disruption to your home phone or broadband services

Further information and support are available on our Connected Together website, or by calling 0330 1234 150.

What can we help with?

  • Anonymous Call Reject

    This calling feature lets you choose whether to stop calls from people who have withheld their numbers.

  • BT 1471

    Find out the last number that called and return the call straight away.

  • Call Barring

    Set up this feature to stop certain types of calls from being made from your home phone.

  • Call Protect

    Set up this calling feature to easily block nuisance numbers and prevent spam calls from reaching you.

  • Call Waiting

    Call Waiting lets you know when someone is trying to call while you're already on the phone. Learn how to turn it on, turn it off and manage it.

  • Caller Display

    See a caller's number to decide whether to pick up the phone or leave it to your answering service.

  • Call Diversion

    Set up this service to divert calls to almost any phone, including a mobile.

  • Reminder Call

    Reminder Call acts like an alarm clock on your phone - your phone will ring at the time you program it to.

  • Ring Back

    Eliminate the frustration of having to keep redialling an engaged number. Ring Back will call you when the number becomes free.

  • Voicemail

    Simple steps to set up, use and manage your BT voicemail.

Go back to: Landline help