Welcome to BT Broadband

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What is My BT?

My BT allows you to stay on top of all your products, services, bill and beyond. You can download the My BT app in your app store or log in using the link below with your BT ID.


What is a BT ID?

A BT ID is like your digital passport, giving you access to all your BT services and apps online. The BT ID is a username (usually your email address) and password.


Do I have a BT ID?

You will have created a BT ID when you placed your order with us, but you might still need to activate it. Check your emails for an activation link and follow the instructions. If you've already set-up a password, you should be able to access your online services. Log in with your email address and password using the link below.  

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