Call charges depend on:
- the number call you call
- whether your number is included (free) in call plan minutes
- if you have used your free minute allowance
Using your free minute allowance
Not all phone calls are included if you have unlimited minute plans, for example calls to 0900 numbers.
Always check before you call.
Use My BT to check what plan you have or check how many minutes you have used of your allowance.
UK landline numbers (beginning with 01 or 02)
- from landline: included (free) in your call plan minutes (20.9p outside of minutes)
- from mobile: included (free in your call plan minutes (36.57p outside of minutes)
08, 09, 118 or 03 numbers
Check how much it costs to call numbers beginning 08, 09, 118, 03 from a BT mobile or BT landline.
Calls to UK Mobile
- from landline: included (free) in your call plan minutes (20.9p outside of minutes)
- from mobile: included (free in your call plan minutes (36.57p outside of minutes for mobile)