For convenience, you can switch to paying your bill automatically by Direct Debit. There are two types of Direct Debit you can set up:
- Whole Bill Direct Debit - Automatically pay the whole of each bill when it's due by Direct Debit. We give the date on your bill when we'll collect payment (which will be a minimum of eight days after the bill date)
- Monthly Payment Plan - Spread the cost of your bills over the year by paying a set amount each month by Direct Debit, on the day you choose. You'll need to pass a credit check before you can get a Monthly Payment Plan
To set up a Whole Bill Direct Debit or Monthly Payment Plan, log in (or sign up) at www.bt.com/managepayment and follow the Set up automatic payments link.
Alternatively, you can call our automated telephone service on 0800 44 33 11.
You'll need the following account details handy:
- Your bank or building society account number
- Your sort code
- The account holder's name
You can find this information on your debit card or bank statement.