Manage your BT account easily—update your details, change your billing, manage your services, claim rewards, and get support for bereavement or leaving BT.
Account and billing help
What do you need help with?
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Manage your account -
How much do my calls cost? Find out how much your calls cost and check what calling plan you're on.
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Payments and bills Links to multiple articles to help you with viewing, understanding, and managing your bill.
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Usernames and passwords Lost or forgotten your BT ID username or password, here is a set of answers to get you back up and running.
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Moving home Looking to move your BT Broadband to your new home or switch to BT Broadband? Here are the simple steps to follow.
Go back to: Help and support