The quickest and easiest way to contact BT Customer Service.
Fix problems or report a fault with our troubleshooter.
Enter your phone number to get service updates in your area or to check for fixes.
Got a problem with your landline, broadband or BT TV? Get fixes to common problems, report a fault or check on the progress of a repair.
Got a question? Our friendly community is where BT customers and experts answer questions and solve problems for each other.
See our current service performance, what we're doing to meet your needs and what we're doing to improve.
If something's wrong we want to put it right as quickly as possible.
Tell us what it's about and we'll put you in touch with the right team.