INTRODUCING BT MOBILE
Plans with built-in scam protection and inclusive EU roaming. Exclusively for BT Broadband customers.
A TRUSTED CONNECTION WHEREVER YOU NEED IT
Built to the same standard as your home broadband, with reliable coverage, built-in scam protection and inclusive EU roaming. Brilliant value, exclusively for BT Broadband customers.
Introductory offer
10GB
30-day rolling contract
- Unlimited minutes and texts
- Built-in Scam Threat Protect
- EU roaming included
15GB
30-day rolling contract
- Unlimited minutes and texts
- Built-in Scam Threat Protect
- EU roaming included
30GB
30-day rolling contract
- Unlimited minutes and texts
- Built-in Scam Threat Protect
- EU roaming included
75GB
30-day rolling contract
- Unlimited minutes and texts
- Built-in Scam Threat Protect
- 50GB EU roaming included
Why Choose BT Mobile?
Clear and simple plans
Our 30-day rolling plans are fairly-priced and include EU roaming at no extra cost.
Enhanced security
Scam Threat Protect notifies you of nuisance calls before you answer, giving you complete control over who you talk to.
A reliable connection
BT Mobile runs on the UK’s most reliable network, and with contact centres local to you, we’re here if you need us.
Exclusive benefits
BT Mobile is exclusively available for BT Broadband customers – with double data for Halo customers.
LOOKING FOR A
NEW PHONE?
You can get great deals on new, refurbished and SIM-free phones from our partner EE.
CHECK BT MOBILE COVERAGE
Use our mobile coverage checker to see a detailed breakdown of network coverage in your area.
Frequently asked questions
If you have BT broadband you get access to exclusive EE deals, 30% off airtime on EE handsets and 30% off SIM only plans. You don't need to be the BT broadband account holder – you simply need to live in a house or flat with a BT broadband connection. What's more, everyone in the house can benefit from the discount. Simply tell us you have broadband at home and we'll show you the plans with a discount.
If you bought your device from another mobile provider, it might be locked to only work with one of their SIM cards. To find out if you need to unlock your device, call your current provider, who'll be able to unlock it for you. (Your current provider may charge you to unlock it.) Or, you can buy a new unlocked device from the BT Shop.
We want to give you total control over your bill, so we give you some simple tools to manage your spending:
- A monthly spend cap
- A cap for spending while you're abroad
- The freedom to change your cap at any time
- Text notifications when you're at 80% and 100% of your limit
- Monitor your exact usage and allowance by logging into My BT
Of course – if you're not totally satisfied, you can cancel your order or return your items.
For SIM Only, Data SIM and Family SIM orders, we promise to give your money back after 30 days if you're not happy. Just bear in mind that you won't be refunded for any services you've used outside of your monthly plan allowance.
For more details on deliveries and returns, please go to mobile help.
SIM orders are sent via Royal Mail First Class, and are usually delivered next day. In some cases, delivery can take up to three days.
You can make changes to your plan while you are in your contract via My BT. Once you are eligible to upgrade your handset plan (3 months before the end of your contract) you will need to call us on 0330 123 4150 to discuss your upgrade options.
If you are a BT handset customer, you can upgrade to EE with a special discount on us. Just call 0330 123 4150.
See if it's time to upgrade at My BT.
The exclusive EE deals which are exclusively on offer for BT broadband customers can only be taken by new EE customers. Existing EE customers are unable to take these exclusive offers.
Important information
The legal stuff
On 31 March each year the monthly price shown for broadband plans will increase by £4 and for TV plans by £2 (if you take Broadband and TV that’s £6 in total), and £2.50 for Mobile plans. £2 annual price increase applies to Home Phone only plans. Out of bundle charges will increase by 5%. All prices shown are in contract prices. Please note the cost of other services you take from us may increase or decrease while you are a BT customer. See bt.com/prices-explained for details.