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EE TV user guides and regulatory information

Choose the correct user guide for the TV box you have. You can also see the Declaration of Conformity for the box here....

BT TV is now EE TV. You'll still get all the same entertainment and sport you know and love. Find out what EE TV has to offer.

Software Support

For further information on Product Security and Telecommunications Infrastructure (PSTI), software support and how to report software vulnerabilities, please see our legal pages.

Choose the correct guide for the TV box you have:

If your box looks like this:

 

In standby with network connection

In standby with no network connection

Energy Saver

0.46 Watts

0.46 Watts

Always Ready

7.3 Watts

7.3 Watts

Smart Standby (default 1am-5am)

Energy Saver mode default 1am – 5am

Smart Standby (default

Always Ready mode default 5am – 1am

Other box states

In Full Operation

Up to 8.4 Watts

Off

0.0 Watts

Time to switch from On to Standby in Energy Saver mode

80 seconds

Model number

MS-V2000R120-024F0-GB

Input voltage (V)

200 - 240 Vac

Input AC frequency (Hz)

50/60

Output voltage (V)

12.0 Vdc

Output current (A)

2.0 A

Output power (W)

24.0 W

Average active efficiency (%)

86.80%

Efficiency at low load (10%)

76.80%

No-load power consumption (W)

0.075 W

Core Device Software

++DFB

ATOP tool

avahi

Bash

BIND (Berkeley Internet Name Domain)

binutils

bison

bitstream

blktrace

BlueZ

Boost C++ Libraries

Broadcom/stblinux

Bustle

BusyBox

Bzip2

c-ares

Cairo Graphics

certifi

chardet

chrpath

cramfs-tools

cURL

D-Bus

dbus-glib

dbus-python

DHCP

DirectFB

DirectFB-DiVine

Dnsmasq

dnspython

dstat

e2fsprogs

elfutils

ethtool

eudev

expat

file

fio

flex

fontconfig

glib

glibc

GPT-fdisk

gSOAP

gst-fluendo-timeshift

gst-libav

gst-plugins-bad

gst-plugins-base

gst-plugins-good

gst-plugins-ugly

gst-vqe

gst-vqe

GStreamer

HarfBuzz

hattrie

htop

htop

icu

idna

inotify-tools

intltool

iostat

iotop

iozone-3

iperf3

iproute2

iptables

iptraf-ng

iw

Jinja2

jitterentropy-library

jpeg

json-c

json-glib

json-nlohmann

json-schema-validator

kaitai

less

libaio

libarchive

libc_modern

libcap

libconfig

libcurl

libdaemon

libdrm

libelf

libevent - an event notification library

libffi

libgcrypt

libgee

libgles

libgudev

libinput

libmng

libmpeg2

libndp

libnl

libpcap

libpng

libpthread-stubs

libsoup

libsysfs-2.1.0

libtool

liburcu-0.11.1

libwebp

libxkbcommon

libxml2

libxslt

libxslt

libyuv

linux-fusion

log4cplus - Logging Framework for C++

lz4

m4

module-init-tools

mongoose

mtd-utils

mtdev

ncurses

netcat

NetworkManager

nghttp2

ntpclient

openrc

OpenSSL

PCRE

pixz

pngpp

polipo

popt

procps-ng

PSI

psmisc

psutil

pyasn1

pyasn1-modules

pycurl

pygobject

Python

Qt

QtWayland

QtWebDriver

QtWebKit

requests

rng-tools

rpcbind

rsync

socat

SQLite

Squashfs

strace

sudo

sysklogd

sysstat

The FreeType Project

tremor

udev

urllib3

util-linux

Wayland

Wayland-protocols

Weston

wpa_supplicant

xkeyboard-config

XZ Utils

yaml-cpp

zip

zlib

Platform Software (UI)

asap

aws-iot-device-sdk

base64-js

bl

buffer

core-js

core-util-is

d

dayjs

duplexify

end-of-stream

es5-ext

es6-iterator

es6-map

es6-symbol

event-emitter

ext

fetch-mock

glob-to-regexp

ieee754

inherits

isarray

lodash

lolex

mqtt

mqtt-packet

mustache

node-libs-browser

object-assign

once

path-browserify

path-to-regexp

process

process-nextick-args

promise

punycode

querystring-es3

react

react-dom

redux

redux-logger

reinterval

rxjs

safe-buffer

scheduler

setimmediate

stream-shift

string_decoder

symbol-observable

timers-browserify

tslib

type

uri-templates

util

util-deprecate

uuid

webpack

websocket-stream

wrappy

xtend

If your box looks like this:

 

In standby with network connection

In standby with no network connection

Energy Saver

0.3 Watts

0.3 Watts

Always Ready

9.2 Watts

9.1 Watts

Smart Standby

Energy Saver mode, default 1am – 5am

 

Always Ready mode default 5am – 1am

Other box states

 

In Full Operation

Up to 11.1 Watts

Off

0.01 Watts

Time to switch from On to Standby in
Energy Saver mode

180 minutes

British Telecommunications plc, London, E1 8EE

Company no. 1800000

Model number

MOSO MSA-C2000IC12.0-24B-ZZ

Input voltage (V AC)

200-240

Input AC frequency (Hz)

50/60

Output voltage (V)

12

Output current (A)

2

Output power (W)

24

Average active efficiency (%)

88.01%

Efficiency at low load (10%)

83.11%

No-load power consumption (W)

0.04

All EE TV boxes contain opensource software. For more information visit the Humax website. The model number for this box is DTR-T2100/2110/2120.

If your box looks like this:

Model: T4000 - TB Hard Disk Drive

 

In standby with network connection

In standby with no network connection

Energy Saver

0.3 Watts

0.3 Watts

Always Ready

15.0 Watts

14.9 Watts

Smart Standby

Energy Saver mode default 1am – 5am

 

Always Ready mode default 5am – 1am

Other box states

 

In Full Operation

Up to 17.1 Watts

Off

0.01 Watts

Time to switch from On to Standby in
Energy Saver mode

180 minutes

 

Model: T4000 - 500GB Hard Disk Drive

 

In standby with network connection

In standby with no network connection

Energy Saver

0.3 Watts

0.3 Watts

Always Ready

19.0 Watts

18.9 Watts

Smart Standby

Energy Saver mode default 1am – 5am

 

Always Ready mode default 5am – 1am

Other box states

In Full Operation

Up to 21.8 Watts

Off

0.01 Watts

Time to switch from On to Standby in
Energy Saver mode

180 minutes

British Telecommunications plc, London, E1 8EE

Company no. 1800000

Model number

MOSO MSA-C2000IC12.0-24B-ZZ

Input voltage (V AC)

200-240

Input AC frequency (Hz)

50/60

Output voltage (V)

12

Output current (A)

2

Output power (W)

24

Average active efficiency (%)

88.01%

Efficiency at low load (10%)

83.11%

No-load power consumption (W)

0.04

All EE TV boxes contain opensource software. For more information visit the Humax website. The model number for this box is DTR-T4000.

If your box looks like this:

 

In standby with network connection

In standby with no network connection

Energy Saver

0.3 Watts

0.3 Watts

Always Ready

9.3 Watts

9.3 Watts

Smart Standby (default 1am-5am)

Energy Saver mode default 1am – 5am

Smart Standby (default

Always Ready mode default 5am – 1am

Other box states

In Full Operation

Up to 9.5 Watts

Off

0.0 Watts

Time to switch from On to Standby in Energy Saver mode

180 minutes

British Telecommunications plc, London, E1 8EE

Company no. 1800000

Model number

MOSO MSA-C1500IS12.0-18E-ZZ

Input voltage (V AC)

200-240

Input AC frequency (Hz)

50/60

Output voltage (V)

12

Output current (A)

1.5

Output power (W)

18

Average active efficiency (%)

86.52%

Efficiency at low load (10%)

82.18%

No-load power consumption (W)

0.049

 

British Telecommunications plc, London, E1 8EE

Company no. 1800000

Model number

LITEON PE-1120-4UD1

Input voltage (V AC)

200-240

Input AC frequency (Hz)

50/60

Output voltage (V)

12

Output current (A)

1

Output power (W)

12

Average active efficiency (%)

82.56%

Efficiency at low load (10%)

NA

No-load power consumption (W)

0.051

All EE TV boxes contain opensource software. For more information visit the Humax website. The model number for this box is DB-T2200/T2210/T2220.

If your box looks like this:

 

In standby with network connection

In standby with no network connection

Energy Saver

0.45 Watts

0.45 Watts

Always Ready

2.96 Watts

2.96 Watts

Smart Standby (default 1am-5am)

Energy Saver mode default 1am – 5am

Other box states

In Full Operation

Up to 3.5 Watts

Off

0.0 Watts

Time to switch from On to Standby in Energy Saver mode

80 seconds

Model number

MSA-C1000IS12.0-18E-ZZ

Input voltage (V)

200 - 240 Vac

Input AC frequency (Hz)

50/60

Output voltage (V)

12.0 Vdc

Output current (A)

1.0 A

Output power (W)

12.0 W

Average active efficiency (%)

83.26%

Efficiency at low load (10%)

73.26%

No-load power consumption (W)

0.075 W

Core Device Software

++DFB

ATOP tool

avahi

Bash

BIND (Berkeley Internet Name Domain)

binutils

bison

bitstream

blktrace

BlueZ

Boost C++ Libraries

Broadcom/stblinux

Bustle

BusyBox

Bzip2

c-ares

Cairo Graphics

certifi

chardet

chrpath

cramfs-tools

cURL

D-Bus

dbus-glib

dbus-python

DHCP

DirectFB

DirectFB-DiVine

Dnsmasq

dnspython

dstat

e2fsprogs

elfutils

ethtool

eudev

expat

file

fio

flex

fontconfig

glib

glibc

GPT-fdisk

gSOAP

gst-fluendo-timeshift

gst-libav

gst-plugins-bad

gst-plugins-base

gst-plugins-good

gst-plugins-ugly

gst-vqe

gst-vqe

GStreamer

HarfBuzz

hattrie

htop

htop

icu

idna

inotify-tools

intltool

iostat

iotop

iozone-3

iperf3

iproute2

iptables

iptraf-ng

iw

Jinja2

jitterentropy-library

jpeg

json-c

json-glib

json-nlohmann

json-schema-validator

kaitai

less

libaio

libarchive

libc_modern

libcap

libconfig

libcurl

libdaemon

libdrm

libelf

libevent - an event notification library

libffi

libgcrypt

libgee

libgles

libgudev

libinput

libmng

libmpeg2

libndp

libnl

libpcap

libpng

libpthread-stubs

libsoup

libsysfs-2.1.0

libtool

liburcu-0.11.1

libwebp

libxkbcommon

libxml2

libxslt

libxslt

libyuv

linux-fusion

log4cplus - Logging Framework for C++

lz4

m4

module-init-tools

mongoose

mtd-utils

mtdev

ncurses

netcat

NetworkManager

nghttp2

ntpclient

openrc

OpenSSL

PCRE

pixz

pngpp

polipo

popt

procps-ng

PSI

psmisc

psutil

pyasn1

pyasn1-modules

pycurl

pygobject

Python

Qt

QtWayland

QtWebDriver

QtWebKit

requests

rng-tools

rpcbind

rsync

socat

SQLite

Squashfs

strace

sudo

sysklogd

sysstat

The FreeType Project

tremor

udev

urllib3

util-linux

Wayland

Wayland-protocols

Weston

wpa_supplicant

xkeyboard-config

XZ Utils

yaml-cpp

zip

zlib

Platform Software (UI)

asap

aws-iot-device-sdk

base64-js

bl

buffer

core-js

core-util-is

d

dayjs

duplexify

end-of-stream

es5-ext

es6-iterator

es6-map

es6-symbol

event-emitter

ext

fetch-mock

glob-to-regexp

ieee754

inherits

isarray

lodash

lolex

mqtt

mqtt-packet

mustache

node-libs-browser

object-assign

once

path-browserify

path-to-regexp

process

process-nextick-args

promise

punycode

querystring-es3

react

react-dom

redux

redux-logger

reinterval

rxjs

safe-buffer

scheduler

setimmediate

stream-shift

string_decoder

symbol-observable

timers-browserify

tslib

type

uri-templates

util

util-deprecate

uuid

webpack

websocket-stream

wrappy

xtend

 

 

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