Learn about BT Web Protect

BT Web Protect is our new free security product that'll help protect you from viruses, scams and phishing attacks by warning you if you're about to visit a potentially harmful website. Once.............

BT Web Protect is included in your broadband package. It will help keep you safe from viruses, scams and phishing attacks by warning you if you're about to visit a website that seems dangerous. 

Once switched on, all devices using your home BT Broadband connection will be protected when you're online. It also works when you're out in the UK, and you use your BT ID to log in to BT Wi-fi.

To start, just activate BT Web Protect in My BT





BT Web Protect keeps you safe online by checking whether the website you're about to visit contains content that's harmful or malicious. If it does, you'll see a warning message.

No, BT Web Protect and BT Virus Protect are completely different programmes. Using them together gives you the best protection.

No, BT Web Protect works at a network level. That means it's applied to all devices which use your home BT Broadband connection or BT Wi-fi accessed with your BT ID. So you only need to turn it on once. 

If you're using a router that's not from BT, you may need to change its settings too.

Turn on BT Web Protect now >

Yes, you'll be protected by BT Web Protect when you connect to any UK BT Wi-fi hotspot with your BT ID. 




If you think Web Protect has made a mistake about a safe site, please email We'll look into it, and let you know whether the site seems safe enough to visit. Unfortunately we can't discuss individual decisions in detail. 

If the site you're trying to visit begins 'Https', Web Protect will still stop you visiting the page but instead of a warning page, you'll see a blank page.

If you see a blank page, we recommend that you stop trying to visit the site.

Read more about blank warning pages

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