Most phones automatically set up when you insert a BT Mobile SIM. If mobile data or picture messages (MMS) aren't working, you can fix this by manually configuring the settings.
These steps are for older Android phones only. If you use most recent models, or an iPhone, it should connect automatically.
Before you start
- Make sure you have a mobile signal where you are. You need to be able to connect to mobile data, not just Wi-Fi.
- Your settings may look slightly different depending on your model. If you can’t find any of the areas below, try searching in your settings.
Check your data settings
- Go to Settings.
- Select Connections.
- Select Mobile Networks.
- Select Access Point Names.
- Select the Plus icon to add a new Access Point.
- Fill in the fields with the details below and save.
| Name: | BT Mobile |
| APN: | everywhere |
| Username: | eesecure |
| Password: | secure |