Follow these easy steps to keep your mobile number when moving to BT Mobile.
Get started with BT Mobile
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Keep your number -
Set up voicemail Find out how to set up and use your mobile voicemail to ensure you never miss an important call, including setting up a voicemail PIN so you can access your messages from any phone.
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Move contacts and content between phones Step-by-step guides to migrate your contacts and content from your old phone to the new one.
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Manually set up data for Android mobiles Most phones automatically set up when you insert a BT Mobile SIM. If mobile data or picture messages (MMS) aren't working, you can fix this by manually configuring the settings.
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Unlock my mobile phone or tablet If your BT Mobile SIM won't work first time, your device could be locked to your previous provider. Learn how to get it unlocked.
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Parental Controls Protect your family online with BT Mobile parental controls. Block harmful content, set filter levels, and keep children safe while browsing.
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Free Wi-Fi on the London Underground Simple steps to get connected to Wi-Fi when you're travelling on the London Underground.
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5G on BT Find out what phone and plan you need to use BT 5G. Check device compatibility, coverage requirements and how to get started with faster mobile speeds.
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4G on BT Explore the benefits of a 4G mobile connection and check coverage for your area.
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About Wi-Fi Calling Make calls and send texts over Wi‑Fi with BT Mobile. Ideal for poor signal areas, works in the background, uses your plan allowance, and needs no app.