If your phone service is with another company, such as a cable provider, we can usually transfer your number to BT.
You'll need to do is tell us:
- what company are you using
- the telephone number you want to bring over
You can arrange the switchover online.
There’s no charge for this transfer. We’ll work with your current provider to keep your service running. If we can’t transfer your number, we’ll give you a new one for free.