Video- How to test your phone line and check your telephone equipment

If you're having a problem with your phone equipment, there are a few simple checks you can do to try to find out what's wrong. Watch our video to find out more.

If this video isn't working, you may need to upgrade your browser. Please visit your browser's website for more information.

Report and fix your problem

Report and fix your landline problem

Was this answer helpful?

Tell us how we can improve this article

Select an option that apply:

it's too long

I didn't get the information I need

I found it difficult to follow

Another reason

Thanks for your feedback

Please select one feedback option

Submit

Print these instructions

Need more help?

More options

Ask the BT Community