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Stop nuisance calls and phishing

The UK’s ageing and unreliable copper landline network is being retired.
When BT contacts you, take action to avoid disruption to your home phone or broadband services

Further information and support are available on our Connected Together website, or by calling 0330 1234 150.

Here are some answers to help you

  • Stop nuisance or scam calls

    Follow our helpful information to find out about the main types of nuisance, scam or unwanted calls, and how to stop them.

  • About the Telephone Preference Service

    The Telephone Preference Service (TPS) is a free service that prevents your telephone number from being shared with organisations that may call you for sales or marketing purposes.

  • Call Protect

    Set up this calling feature to easily block nuisance numbers and prevent spam calls from reaching you.

  • Scam protection

    Get automatic protection from BT against scam calls to your mobile or landline as well as protection for your BT Broadband Wi-Fi connection.

 

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