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Ways to get your bill

Get the information you need in a way that's convenient for you.

Ways to get your bill

Get the information you need in a way that's convenient for you.

We want to make sure you can access the information you need quickly and easily.

You can get your bills in different formats:

  • Braille - UEB (Unified English Braille), grade 2
  • Large print - Arial 18
  • Audio CD

 

Change how you get billed 

  1. At the top of any page click on My BT. Log in to My BT
  2. Go to Your bills and usage > Your bill settings > Change how you receive your bill.
  3. Go to Choose format and choose from options like Large Print, Braille and Audio CD.

Or call us on:

0800 919 591

Monday to Friday, 8am – 5pm

 

Need a different format?

If you need some other format - like different font sizes, Grade 1 Braille, or coloured paper/ text - we'd be glad to help.

Just call us on:

0800 919 591

Monday to Friday, 8am – 5pm

 

Change other documents

We can also give you other documents like letters and user guides in other formats, including:

  • Braille - UEB (Unified English Braille), grade 2
  • Large print - Arial 18
  • Audio CD

To change how you get letters and user guides, please call us on:

0800 919 591

Monday to Friday, 8am – 5pm

Need more help?