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Ways to get your bill

 Get the information you need in a way that's convenient for you. 

Ways to get your bill

 Get the information you need in a way that's convenient for you. 

 

 

We want to make sure you can access the information you need quickly and easily.

You can get your bills in different formats:

 

  • Braille - UEB (Unified English Braille), grade 2
  • Large print - Arial 18
  • Audio CD 

 

 

Change how you get billed 

Log into My BT. At the top of any page click on MyBT. Go to Your bills and usage > Your bill settings > Change how you receive your bill.

Go to to Choose format and find options like Large Print, Braille and Audio CD.

Or call us on 0800 919 591, 8am to 5pm Monday to Friday. 

 

 

Need a different format?

 

If you need some other format - like different font sizes, Grade 1 Braille, or coloured paper/ text - we'd be glad to help. Just call us on 0800 919 591, 8am to 5pm Monday to Friday.

 

 

Change other documents 

We can also give you other documents like letters and user guides in other formats, including:

 

  • Braille - UEB (Unified English Braille), grade 2
  • Large print - Arial 18
  • Audio CD 

 

 

To change how you get letters and user guides, please call us on 0800 919 591, 8am to 5pm Monday to Friday. 

 

 

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