If you've forgotten your BT service username or password, we can help. For security reasons, we’ll need to verify that you're the one making the request.
BT Email
BT Email addresses end in @btinternet.com, @btopenworld.com or @talk21.com.
I've forgotten my BT email address
I've forgotten my BT email password
If you forget it, you'll need to reset your BT email password.
To maintain the security of your email account, we recommend that you change your passwordregularly.
Security
It's important to keep your passwords safe and secure - How can I keep my passwords secure?
If you forget your BT Email password, you'll need to reset your BT email password.
To maintain the security of your email account, we recommend changing your passwordregularly.