I've forgotten my BT Email address (username)

Your BT Email address (also your username) ends in, or

If you've forgotten your email address, you can find it on the BT Email management page in My BT.

Here's how:

  1. Log in to My BT with your BT ID username and password
  2. Click on Your Products
  3. Scroll down to the BT Email tile and select the Manage button
  4. On the next page, you'll be able to see all your BT email addresses (usernames) 

    If you don't yet have a BT ID, follow this link to manage your sub accounts >

    If you've forgotten the passwords for any of your email addresses, you can reset your password online >


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