Here are some answers to help you

• Learn about Broadband Backup

  With our Keep Connected Promise for BT Halo customers, we'll get you back online quickly if your broadband stops working.

• Learn about BT Halo mobile benefits

  Find out about the benefits you'll get on all of your mobile plans on the same account as your BT Halo broadband.

• What is Complete Wi-Fi?
• Who are the Home Tech Experts and how do I arrange a visit?
• Using the 4G Mini Hub for BT Halo customers

  There's no need to call us to activate your Mini Hub, it's all set up and ready to go.

• Hybrid Connect

  Hybrid Connect (included with Halo 3+) gives backup to your Smart Hub 2, by linking to the EE network if you lose broadband.

• Learn about BT Halo mobile benefits

  Find out about the benefits you'll get on all of your mobile plans on the same account as your BT Halo broadband.