With our Keep Connected Promise for BT Halo customers, we'll get you back online quickly if your broadband stops working.
Here are some answers to help you
Learn about Broadband Backup
What is Complete Wi-Fi?
Complete Wi-Fi delivers wall-to-wall coverage around your home, using Wi-Fi discs to extend your Smart Hub 2's signal.
Using the 4G Mini Hub for BT Halo customers
There's no need to call us to activate your Mini Hub, it's all set up and ready to go.
Hybrid Connect (included with Halo 3+) gives backup to your Smart Hub 2, by linking to the EE network if you lose broadband.
Learn about BT Halo mobile benefits
Find out about the benefits you'll get on all of your mobile plans on the same account as your BT Halo broadband.
Go back to: Halo help