Here are some answers to help you

• Learn about Broadband Backup

  With our Keep Connected Promise for BT Halo customers, we'll get you back online quickly if your broadband stops working.

• What is Complete Wi-Fi?

  Complete Wi-Fi delivers wall-to-wall coverage around your home, using Wi-Fi discs to extend your Smart Hub 2's signal.

• Using the 4G Mini Hub for BT Halo customers

  There's no need to call us to activate your Mini Hub, it's all set up and ready to go.

• Hybrid Connect

  Hybrid Connect (included with Halo 3+) gives backup to your Smart Hub 2, by linking to the EE network if you lose broadband.

• Learn about BT Halo mobile benefits

  Find out about the benefits you'll get on all of your mobile plans on the same account as your BT Halo broadband.