Get help to fix your dropping broadband connection. Follow our simple step-by-step help to get your problem sorted.
Here are some answers to help you
My connection is dropping
I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub
See how to solve the problem caused by dual band devices not coping with single log-in details
How do I split my BT Hub's SSID (wireless network name)?
Find out how to improve your wi-fi before you split your network.
Connect to a BT Hub using wi-fi
Discover how to connect to the internet on different devices wirelessly, after you have set up your router with BT - follow our useful guide.
Go back to: What is wrong with your connection at home?