Here are some answers to help you

• Why do my devices keep connecting to BT WiFi instead of my BT Hub?

  Here's what to do when you've previously connected to a BT WiFi hotspot, and want to switch back to your BT Hub.

• Fix problems connecting devices

  Learn how to connect your device to a BT hub using Wi‑Fi. Step‑by‑step help to find your Wi‑Fi details and get connected quickly.

• Connect to a BT Hub using Wi-Fi

  Discover how to connect to the internet on different devices wirelessly, after you have set up your hub with BT - follow our useful guide.

• How do I connect my device to my BT Hub by Ethernet cable?

  Connecting to your BT Hub with wires gives you the fastest and most reliable broadband connection.