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BT8500

Our product pages give you product specifications, links to user guides and other documentation, plus helpdesk and support information where applicable.

Product details

Cordless phone with answering machine

  • Easy to read 1.8" full colour graphic dot-matrix display with backlit keypad
  • Handsfree speaker
  • Send text messages from your landline*
  • Up to 60 minutes answering machine recording time
  • Save up to 200 contacts that will automatically synchronise between handsets (twin pack or more required for contact synchronisation)
  • Available in single, twin, trio and quad packs
  • Up to 300m range
  • Up to 21 hours talk and 240 hours standby time

* You need to have a Caller Display service from your network provider to block nuisance calls and for text messaging features. Charges may apply.

Documents

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Product helpdesk information

If your phone is within warranty:

By phone: 0800 145 6789

Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

Spares information

Replacement parts, including batteries, line cords, additional handsets, etc, are available from BT's recommended agent on 0800 980 8999.

Troubleshooting tips

  1. Why can't I make or receive telephone calls?
  2. Why do the batteries keep running low?
  3. Why don't I seem to get a very good range?
  4. Why does my handset screen continually display 'Searching', 'Base' or 'Range out'?
  5. Why does my handset screen continually display 'Register'?
  6. Why doesn't my handset ring?
  7. Why is my answer machine not recording messages?
  8. Why can't I play messages that have been left on my answer machine
  9. Why can't I use another type of BT cordless handset with my existing base?
  10. Why am I receiving interference or noise on my phone?
  11. Why are all my incoming calls too quiet?
  12. What are the conditions of the guarantee?
  13. Why is my keypad not responding when I press a button?
  14. Why is my Caller Display not working?
  15. Why can I hear callers but they can't hear me?
  16. Why can't I send or receive text messages?
  17. Why wasn't a full user guide provided?
  18. Why does my answering machine announce the wrong day and time?
  19. What is ECO mode?

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