Set up your TV box
Connect TV box to TV
Plug one end of the HDMI cable into the HDMI port on the back of the TV box. Plug the other end into the back of your TV. If you have more than one HDMI port on your TV, plug in to ‘HDMI 1’.
Connect TV box to broadband hub
First, make sure your broadband is working, the light on your hub should be blue. If it’s not use our hub light guide to get back online.
Plug one end of the ethernet cable into the yellow ethernet port in the back of the TV Box.
Plug the other end into one of the yellow ports in the back of your broadband hub. This will let you watch subscription channels like BT Sport or use catch-up services.
Connect TV box to power
Plug the power cable into the back of the TV box and then plug the power socket into the nearest socket on the wall.
Switch on the power to the TV box.
Plug in your aerial cable if you want to watch Freeview channels
This cable might already be plugged into the back of your TV.
Plug it from the port in the wall into the ‘aerial in’ socket on the back of the TV box.
Turn on your BT TV box
Press the standby button on the remote control or on the BT TV box. You may need to select the correct input or source on your TV remote to see BT TV.
Follow the instructions on your TV screen to finish setting up.
Set up complete
Your TV box is set up, now let's get you ready to watch your favourite shows.
Watch BT TV
From setting up your on-demand streaming services, to installing the BT TV app.
Help with BT TV
For support with your on-screen set up or help with your BT TV box.