EE TV app issues on your device

Help

• General

  Fix problems logging into the EE TV app and online player or with using the YouView app.

• Amazon Fire Tablet

  Fix problems using the EE TV app on the Amazon Fire Tablet. Covers problems logging in and pairing issues between the TV box and device.

• Amazon Fire TV

  Look up the error code you're seeing on screen and the fix for it.

• Android devices

  Fix problems using the EE TV app on Android devices. Search for error codes and fix issues pairing the TV box and device.

• EE TV app error codes - Apple 4K

  Fix problems EE TV app with Apple 4K set top box by searching for any error codes you may get.

• Apple devices

  Fix pairing issues between your Apple device (iPhone or iPad) and the TV box, or search for an error code in the EE TV App.