If you have BT Broadband and EE TV, your TV service will be renamed BT TV on 15 October 2026.
Your TV service isn't changing We're bringing your broadband and TV services together under the BT brand to make things simpler.
Everything you enjoy today will stay the same, including:
- your TV package
- your monthly price
- your channels and content
- your recordings
- your TV Box
- your subscriptions, such as Netflix, NOW and HBO Max
If you watch through your TV box, you don’t need to do anything. If you use the EE TV app, we’ll guide you through moving to the new BT TV app.
What will look different?
From 15 October 2026, you may notice:
- BT branding instead of EE branding on your TV service
- the light on your TV box changing from aqua to blue
- the EE TV Store being renamed BT TV Store
These changes won't affect how your TV service works.
Using the EE TV app?
If you use the EE TV app, you'll need to move to the new BT TV app.
From 15 October 2026:
- Open the EE TV app.
- Follow the on-screen instructions.
- Download and sign in to the BT TV app.
Keep the EE TV app installed until we confirm your move is complete.
Will my settings and purchases move across?
Yes. The following will move automatically to the BT TV app:
- settings
- devices you've already used the TV service on
- recordings scheduled through the app
- purchases
- rentals
If you've downloaded programmes to watch offline, you'll need to download them again in the BT TV app.
I watch EE TV on other devices
If you use EE TV on:
- Amazon Fire TV devices
- Samsung TVs
- a web browser
Simply follow the instructions in the EE TV app or website to start using the BT TV app or BT TV website instead.
I use the EE TV app my own Apple TV device. Will anything change?
If you’re a BT TV customer, you won’t be able to use the EE TV app on your device after 15 October. This app will no longer be supported for BT TV customers.
Do I need a new TV box?
No. You can keep using your current TV box.
Will I lose my recordings?
No. All your recordings will still be available.
My TV service still shows EE branding
If you have EE TV and BT broadband: Your TV box needs the latest software update to receive the changes. To get the update, leave your TV box switched on and in standby mode overnight.
This change will happen on 15 October.