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Apple Mac playback problems with BT TV Web Player

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If you're using an Apple Mac laptop or PC, you'll find you can no longer play back content via the BT TV Web Player on player.bt.com.

This is because the new Mac update no longer supports Microsoft Silverlight, which is used to play back content in the player.

We're looking at how we can fix this but in the meantime, you can still watch on your BT TV box or on the iOS and Android apps. If you subscribe to BT TV App Extra, you can also watch on Amazon Fire TV, Samsung Smart TV, Apple TV, or a Windows PC.

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