5G is a new type of smartphone technology which gives you a faster, more reliable connection, even when you are in the busiest places. You can download a movie in seconds, video call or stream and download at busy train stations, concerts and stadiums.
5G is available in towns and cities across the country including the busiest parts of: including Belfast, Birmingham, Cardiff, Edinburgh, London, Manchester, Coventry and Leicester.
In order to use 5G you need a 5G-compatible phone.
We're launching with five phones and we'll add to the range when new 5G phones are released.
- Samsung S10 5G
- Samsung Note 10 5G
- One Plus 7 Pro 5G
- Oppo Reno 5G
- Huawei Mate 20X
You can choose from one any of our 5G plans, which come with data to suit all types of users.
No, 4G phones don’t have the technology to work with 5G. In order to connect to our 5G network, you need a phone with a 5G chipset.
Yes, 5G phones also work with 4G, so if 5G hasn’t come to your area yet, you can get a 5G phone on 4G plan. This means you’ll be ready when your area gets 5G coverage, and can easily change to one of our 5G plans.
We sell 5G SIM and handset bundles. If you use your BT SIM in another 5G device, we can’t guarantee it will work, or provide any ongoing device support.
If a non-approved 5G device is used with a 5G SIM and is found to cause issues or damage to the BT network, it may result in the account being restricted.
Yes, with Roam Like Home you can use your phone in 47 countries without paying roaming charges, so you can make calls, send texts and use data as if you were at home.
Find out more about Roam Like Home >
If you visit a country outside the EU like the USA, Mexico, Canada, which isn’t covered by Roam Like Home you can buy an add-on with our Travel Data Pass.
However, 5G roaming won’t be available at launch, so if you use your 5G phone abroad you might not get 5G speeds. Your phone will still work, but could be using 4G, 3G or even 2G, depending on the network in the country you are in.
Find out more about the benefits of 5G in the video below.