Roaming with BT Mobile

What can we help with?

• Using BT Mobile abroad

  Get advice on using your BT Mobile abroad, preparing to go, costs when travelling and help if you're having issues when abroad.

• Control my BT Mobile spend while abroad

  Some simple steps to use your mobile while travelling, while staying in control of costs.

• International network compatibility

  Check BT Mobile’s international network compatibility before you travel. Find out which countries support your device and how to stay connected abroad.

• Roaming costs and charges

  Information about the costs and charges that you need to be aware of if you're going to use your BT mobile outside the UK.

• Check your voicemail abroad

  Learn how to check your BT Mobile voicemail when you’re abroad. Turn on roaming, set your PIN, and follow simple steps to access messages overseas.

• Report a lost or stolen phone

  If your phone is lost or stolen while travelling, here are some simple steps to follow: first, contact us.

• Add-ons to use abroad

  Get information on add-ons for your mobile service to use when travelling.

• Accidental roaming

  This article covers how your mobile device may accidentally connect to a network outside of your plan, in the UK or abroad, and what you can do about it.

• Countries where BT Mobile doesn't work

  Find out where BT Mobile works abroad and which countries have limited service. Learn about places with no coverage and how to check international network compatibility.