Back

Can I take my existing phone number with me when I move house?

Keeping your current phone number when you move home

If you're moving home within your own telephone exchange area you may be able to take your current phone number with you. There's no charge for this service.

We'll let you know if you can keep your number and your expected broadband speed when you organise your home move online:

Keeping your current phone number when you switch calls to BT

Your telephone number will stay the same - there's no need to change this when you switch back to BT from another provider.

Thanks for your feedback

Please select one feedback option

Submit

Need more help?