What happens next?

1

Start by choosing the subject of your complaint.

2

Tell us what you want to complain about so we can give you the right help as quickly as possible.

3

If we can't help straightaway, you can chat online, call or email our complaints teams direct.

Click a tile to get started with your complaint

My Account/bill

My order

Broadband

TV

Mobile

Moving home

Landline

Something else