Auto-forwarding in BT Mail lets you automatically send incoming emails to another address, so you never miss important messages. This article shows you how to set it up, keep a copy of forwarded emails, and cancel auto-forwarding when you no longer need it.
Auto-forwarding lets you set up BT Mail so that any emails you receive are automatically sent to another email address.
You might want to do this if, for example, you want all emails arriving at your @btinternet.com address to be sent to your work email.
To auto-forward email messages:
- Select Settings from the toolbar
- Now select Mail from the left-hand menu.
- From the drop-down menu, select Auto forward.
- Tick Auto forward all incoming emails and enter the email address you want to forward your emails to. If you wish to forward your email messages to more than one location, add multiple email addresses, separated by commas or semicolons.
- To keep a copy of forwarded mail, select Keep copy field.
- Click Save in the toolbar.
- A confirmation message will appear at the top of the page.
Email messages forwarded are not affected by any auto-reply or filter settings you have set. If you have an auto-reply set and subsequently auto-forward your email messages, you will need to ensure that the Keep copy field is selected. This will ensure that an auto-reply is sent.
To cancel auto-forwarding
- Untick Auto forward all incoming emails.
- Remove the destination email address.
- Select Save.