Sending or receiving email

Here are some answers to help you

• Can't send or receive email

  If you can't send or receive emails, here are some simple tips to help you sort the problem out.

• I've got a "failed delivery message". What does this mean?

  If you’ve received a ‘failed delivery’ message after sending an email, it means your message couldn’t reach its destination. These notifications explain why the delivery failed and what you can do next. This article will help you understand what these messages mean and how to fix the problem.

• BT Email delivery best practices

  This article is intended for senders of bulk emails to BT customers. If you are a BT business customer or a customer using mailing lists to send bulk emails, you should follow this advice.