Your contact options

See any issues affecting your area

Check status

Message us

Message one of our experts online - it's quick and easy.

Monday to Sunday 7am - 10.30pm

A 'Message now' button will appear in a few moments during opening hours.


Call us

Our brilliant teams are all based in the UK or Ireland.

From BT mobile


From the UK

0330 1234 150

From outside the UK

+44 150 174 7714

Monday to Friday 8am - 9pm

Weekends and bank holidays 8am - 8pm

Calls to 0330 1234 150 are free when calling from the BT network. Calls from other networks may be charged

Get online help

BT TV help

Ask the Community

Still have a question? Our community has answers and solutions

Visit the Community

Need more help?