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Text us

Text PHONE to 61998 (charges may apply at your standard rate).

  • We’ll run tests on your connection to find out what’s going on.
  • If you need an engineer, we’ll text you in 15 minutes to book a slot.
  • If you don’t need an engineer, our brilliant UK and Ireland based team will call you within 30 minutes to help solve your issue.

Monday to Friday 8am - 9pm

Weekends and bank holidays 8am - 8pm

Message us

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Monday to Sunday 7am - 10.30pm

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Call us

Our brilliant teams are all based in the UK or Ireland.

From BT mobile

150

From the UK

0800 800 150

From outside the UK

+44 150 174 7714

Monday to Friday 8am - 9pm

Weekends and bank holidays 8am - 8pm

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