Getting set up or activated
If you’re watching BT Sport on the app or online, you’ll need a BTID (This is the username and password you use to manage your services online). For help with creating and managing your BTID, follow our support page.
BT Sport Monthly Pass
Watching on BT Sport Monthly Pass, find lots of support here
Want to know what's on?
To find out where you can watch the main BT Sports content, as well as what's on each channel, check our full guide.
Quick TV fixes
Many TV problems can be fixed with a quick reset, update or checking your
set up, find out how to do those here
Resetting your TV box
Remote control support
Update your software
Sport channels not working?
Check & improve your connection
If you’re having trouble watching on your TV, app or online, it could be due to your Broadband connection or set up
What devices is the BT Sport App available on?
BT Sport is only available on supported devices, find out what they are here
Need support with errors and issues?
If you’ve spotted an error code on your box or app, you can search for more information about it on our help page.
For support with managing your BT Sport monthly pass.
For questions about what to do for Box Office events.
Ask the BT Community