How can I run the Wholehome Wi-Fi app’s set-up again?

Learn how to rerun the BT app’s setup without losing your settings. Follow simple steps to automatically restart and reconnect your Complete Wi-Fi discs.

To run the app’s set-up menu after installing your Whole Home Wi-Fi network, follow these steps:

Close the app on your tablet or smartphone
Turn off the two discs that are not directly connected to your hub/router
Factory reset the disc connected to your hub/router – use a pin or paper clip to press the factory reset button for about 1 second on the rear of the disc
Wait for the LED to turn purple, flashing blue, then solid blue
Turn off this disc
You can now open the app and follow the set-up instructions

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