Here are some answers to help you

• Learn about Broadband Backup

  Broadband Backup (included with Halo 3+) gives you free BT Mobile data if you lose your broadband connection or move house.

• Using Broadband Backup

  Learn how Broadband Backup is switched on and off, how to connect your devices at home and much more.

• Learn about the 4G Mini Hub for BT Halo customers

  With the Keep Connected Promise (included with Halo 1, 2 and 3), if you lose your connection we'll send a mini hub to get you right back online.

• Using the 4G Mini Hub for BT Halo customers

  There's no need to call us to activate your Mini Hub, it's all set up and ready to go.

• How do I set up Complete Wi-Fi?

  To get the most out of Complete Wi-F (included with Halo 3+), you'll need a BT ID and the My BT app. Find out how to get set up.