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Fix your BT broadband connection

 

We’re sorry you’re having connection problems. We'II help you get back up and running. 

 

Let's first check for issues in your area 

Enter BT landline number
Please enter a 10 or 11 digit landline number without spaces, including no added space at front

Finding your landline number

Look on your recent bill or call your mobile from your landline phone to see the number displayed. 

 

Don’t have a landline number ?

Follow our simple steps to fix your broadband problem.

 

 

 

Issues reported in your area

Broadband - Current Service Issue
Estimated fix time:

Get back online while we fix the issue

You can use your mobile phone as an internet hotspot so other devices like your laptop
can use it to connect to the internet.

Learn how to set up mobile hotspot

 

No broadband issues in your area

Try our quick fix steps to get your problem sorted.

Next

 

 

 

 

 

 

Please enter a valid 10 or 11 digit landline number. If you're having difficulty

try our quick fix steps to solve your problem.

Start quick fix steps 

 

 

 

 

 

 

We ran into trouble with your search. Please try again later.

Or try our quick fix steps to solve your problem. 

Start quick fix steps  

 

 

 

 

 

 

 

We ran into trouble with your search. Please try our quick fix steps to solve your problem. 

Start quick fix steps  

 

 

 

 

 

 

 



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