Service status

See how BT services are performing in your local area.

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Enter your telephone number to check service status in your local area

Service status across the UK


  • Phone

  • Broadband and Email

  • TV

  • Mobile

To see a summary of nationwide service issues you must have javascript enabled. Or to see updates for a specific service please enter your phone number in the search box

Broadband Desktop Help

Fix connection problems with our free help application.

Ask the Community

If your area is not listed here and you're still having problems, try visiting our community for more help.

Mobile help

Check out our FAQs, How-To guides, videos and more...