NHS workers get unlimited data

When you're up against it, staying connected should be one thing you don't have to worry about. To say thank you for your hard work we'll give you unlimited data.
Just enter your details below and we'll make sure you have unlimited data on your BT Mobile plan.
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This is the work email address you use for your NHS job. The NHS email address that you provide will be used to validate that you are an NHS worker, and as such eligible for this offer.

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FAQs

There is a lot of uncertainty about how long Covid-19 will last, we want to ensure we have an offer that can quickly align to the ever-changing time frames of this pandemic. As such, the unlimited data offer is valid until further notice and you can claim the offer any time until then.
All BT Mobile customers who are NHS workers with a valid NHS email address can take advantage of this offer. Please see our terms and conditions.
Fill in the form above with a valid BT Mobile number and NHS email address, and we'll do the rest. If you are struggling to fill in the form online you can speak to one of our advisors on 0800 800 150, or on 150 if calling from your BT Mobile number.
We're doing this to give all NHS staff the comfort that they can keep connected with loved ones during these difficult times. Running out of data is the last thing anyone needs right now, especially those on the front line.
Once you’ve filled in the form you won’t need to do anything else. We’ll take your validated details and, if your NHS email address is valid, we will apply unlimited data onto your account within 7 days. You’ll receive a text message when the data has been applied.
We will notify you via email or text message if there is a reason this can't be applied to your account.
This offer can only be claimed once per NHS member of staff.
No unfortunately not. This offer is only valid for BT Mobile customers who work in the NHS with a valid NHS email address.
Only NHS workers with a valid NHS email will be eligible. So this will not apply to contractors.
Yes, you need to be a BT Mobile customer to qualify for this offer. If you are not currently a BT Mobile customer, you can choose to join us and then you'll be able to take the offer as long as you work in the NHS and have a valid NHS email.
Yes, you will receive a text message in advance of the offer coming to an end. We will also send a follow up text once the unlimited data has been removed.
Yes, the unlimited data will stay on your account until the offer comes to an end regardless of whether you renew your contract or upgrade your plan.
If you want to remove the unlimited data before BT Mobile end the offer, then please contact BT Mobile on 0800 800 150 or on 150 if calling from your BT Mobile number.
Yes, you can hotspot off your phone if it's for personal use only. If you regularly tether 12 or more devices, we will consider this non-personal use and have the right to move you to a more suitable plan. We will consider usage above 1000GB/month to be commercial use and have the right to move you to a business plan.
This data can be used anywhere in the UK and EU/EEA in accordance with your plan terms. A 50GB fair use policy applies outside UK.
Get BT Mobile
Not yet a BT Mobile customer?
Choose one of our great value SIM Only, Family SIM, Data SIM or handset plans, and once your order is complete, come back to this page to enter your NHS email and claim your unlimited data.
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T&Cs

BT Mobile customers who are current NHS staff are entitled to unlimited data until further notice. Further terms apply.

The Offer 1. BT Mobile customers who are current NHS staff are entitled to unlimited data until further notice due to the ongoing coronavirus issue. Eligibility 2. This offer is available to customers on any BT Mobile SIM Only, Family SIM, Handset, or Data SIM plan who are current NHS staff with a valid NHS email address. 3. The offer is not transferrable and can only be applied to an account in the name of the NHS staff member. 4. The offer can only be claimed once per person. 5. Once you apply for this offer, we will verify your eligibility by validating the NHS email that you use in your application. 6. If you are on an unlimited plan, you are not eligible for a discount or credit instead of this offer. The Data 7. Once your application has been accepted, it may take up to 7 days for the unlimited data to be added to your account. You will be notified by SMS once the unlimited data has been added to your account. 8. Once applied to your account, the unlimited data will renew each month until an end date is announced, or until removed by the customer. 9. If you want to remove the unlimited data before BT Mobile end the offer, then please contact BT Mobile on 0800 800 150 or on 150 if calling from your BT Mobile number. 10. This unlimited data offer does not change your current plan or the amount that you pay for your current plan. 11. This offer only concerns unlimited data. If you’re on capped minutes or texts plan and would like to move to an unlimited minutes or texts plan, then please contact BT Mobile on 0800 800 150 or on 150 if calling from your BT Mobile number. 12. If you upgrade your plan before an end date is announced, then the unlimited data will remain on your account until the offer ends. If you move to an unlimited plan you will not be eligible for a discount or credit in lieu of the offer. 13. Data can be used in the UK and EU/EEA in accordance with your plan terms. A 50GB fair use policy applies outside UK. 14. Data is for personal, non-commercial use only. If you regularly tether 12 or more devices, we will consider this non-personal use and have the right to move you to a more suitable plan. We will consider usage above 1000GB/month to be commercial use and have the right to move you to a business plan. 15. The unlimited data does not form part of your plan and any change to the unlimited data offer does not entitle you to cancel your Agreement with us for mobile network services. 16. Once this unlimited data offer ends your data allowance will revert to your original data allowance. Data protection 17. When registering for this offer we require you to provide: 17.1 A valid NHS email address, which will be used to validate you are an NHS worker and applicable for this offer; and 17.2 Your first name, surname and mobile number, which will be used to identify your existing BT account and (if applicable) apply the offer to your account. 18. Any personal data you provide to BT when applying for this offer, which does not already form part of your existing account details, will only be used to validate your applicability for the offer and will not be used for any other purpose. 19. Except where otherwise prescribed above, your data will be processed in line with our Privacy Policy, Network Terms, Pay Monthly Plan Terms and your selected marketing preferences.