Introduction A clear strategy accelerating delivery
We’re on a purposeful, fast-paced journey. Bringing ourunique assets together and delivering significant and
sustainable long-term growth.
Financial KPIs
Operational KPIs
16
17
18
19
20
21
22
(target)
18
19
20
21
22
31
(target)
a) Adjusted EBITDA as stated is before specific items, share of post tax profits/losses of associates and joint ventures and net non-interest related finance expense, as explained on page 210 of the 2022 Annual Report.
b) Adjusted measures exclude specific items, as explained on page 209 of the 2022 Annual Report.
c) Normalised free cash flow as defined on page 211 of the 2022 Annual Report.
Strategic progress 1 of 3 Build the strongest foundations
We’re building the strongest foundation for our future. That means transforming what we sell, what we do and how we do it. To do that, we must invest in the best converged network, create a simpler, more efficient and more dynamic BT Group and build a culture where people can be their best.50,000+
homes and businesses built to with our full fibre network every week
Today we've announced a trial with
@nokia to enhance mobile broadband coverage in the UK using Open RAN. It offers a fresh approach between equipment makers and telecom companies by applying standardisation to make solutions compatible.
50%
Our 5G network now covers over half of the UK population
Strategic progress 2 of 3 Create standout customer experiences
We know that the connectivity solutions we provide are critical to our customers’ lives and businesses. To surpass their expectations we want to deliver outstanding service and experience and offer smarter, differentiated solutions and outcomes.#1
EE is Rootmetrics' #1 mobile network eight years running
For anyone wanting to contact loved ones in Ukraine, we’ve made mobile and landline calls, texts and data to and from the region free from today, 25 February.
Please be aware that signal in the area might be affected by damage to local networks and equipment.
Record
NPS
across Consumer, BT SME and Global
Strategic progress 3 of 3 Lead the way to a bright sustainable future
Our growth plans help us lead the way to a bright, sustainable future. We want to position our portfolio for growth, incubate new tech-driven growth engines and be a leader in responsible, inclusive and sustainable business.6,500
every day we protect our infrastructure, networks and customers against 6,500 cyber attacks
55%
cut in our operational carbon
emissions since FY17
14m+
people reached to help improve their digital skills since FY15
Today we launch our #BTGroupManifesto. This isn't just a #sustainability plan, it’s an agenda for growth that recognises we will only succeed if we help solve some of the problems faced by the societies and customers we serve.
