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BT Virus Protect

We've teamed up with leading security company McAfee to offer BT Virus Protect to all our broadband customers. BT Virus Protect keeps your PC and your confidential information safe when you're online. It provides the latest protection against viruses, spyware, phishing scams and much more.

Learn more

Minimum system requirements: BT Virus Protect will work with Internet Explorer and Firefox running on the following operating systems: Windows XP 32 bits, Windows Vista 32 bits, Windows Vista 64 bits, Windows 7 32 bits, Windows 7 64 bits, Mac OS 10.5 and above.

Your PC or Mac should have the following minimum specification: 256Mb RAM, 350Mb of free space on your hard drive, 300MHz processor.

Net Protect Plus
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BT Virus Protect

£3.49 per month with three months free.

We've teamed up with leading security company McAfee to offer BT Virus Protect to all our broadband customers. BT Virus protect keeps your PC and your confidential information safe when you're online. It provides the latest protection against viruses, spyware, phishing scams and much more.

Learn more

Minimum system requirements: BT Virus Protect will work with Internet Explorer and Firefox running on the following operating systems: Windows XP 32 bits, Windows Vista 32 bits, Windows Vista 64 bits, Windows 7 32 bits, Windows 7 64 bits, Mac OS 10.5 and above.

Your PC or Mac should have the following minimum specification: 256Mb RAM, 350Mb of free space on your hard drive, 300MHz processor.

Net Protect Plus
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BT Cloud

Current Storage: 2 GB

With BT Cloud, you can upload, protect and share your most important files. It's your secure and private place online, and a great way to store all the personal documents, photos, music and videos from your computer, tablet or smartphone.

Our clever tool, which is free to download, is able to back-up your precious files so that you never have to worry about losing them. Follow the simple steps to get started.

Access and share your files from any PC or mobile device with an internet connection,
   wherever you are.
Set automatic back-ups, so you don't have to remember to upload new or changed files.
• Relax, knowing that your files are safe and secure with BT.
2GB inclusive for all BT broadband customers.

Minimum system requirements: Windows XP 32 bits, Windows Vista 32 bits, Windows Vista 64 bits, Windows 7 32 bits, Windows 7 64 bits, Mac OS 10.6 and above.

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BT Cloud

Current Storage: 50 GB

With BT Cloud, you can upload, protect and share your most important files. It's your secure and private place online, and a great way to store all the personal documents, photos, music and videos from your computer, tablet or smartphone.

Our clever tool, which is free to download, is able to back-up your precious files so that you never have to worry about losing them. Follow the simple steps to get started.

Access and share your files from any PC or mobile device with an internet connection,
   wherever you are.
Set automatic back-ups, so you don't have to remember to upload new or changed files.
• Relax, knowing that your files are safe and secure with BT.
2GB inclusive for all BT broadband customers.

Minimum system requirements: Windows XP 32 bits, Windows Vista 32 bits, Windows Vista 64 bits, Windows 7 32 bits, Windows 7 64 bits, Mac OS 10.6 and above.

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BT Cloud

Current Storage: 100 GB

With BT Cloud, you can upload, protect and share your most important files. It's your secure and private place online, and a great way to store all the personal documents, photos, music and videos from your computer, tablet or smartphone.

Our clever tool, which is free to download, is able to back-up your precious files so that you never have to worry about losing them. Follow the simple steps to get started.

Access and share your files from any PC or mobile device with an internet connection,
   wherever you are.
Set automatic back-ups, so you don't have to remember to upload new or changed files.
• Relax, knowing that your files are safe and secure with BT.
2GB inclusive for all BT broadband customers.

Minimum system requirements: Windows XP 32 bits, Windows Vista 32 bits, Windows Vista 64 bits, Windows 7 32 bits, Windows 7 64 bits, Mac OS 10.6 and above.

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BT Cloud

Current Storage: 250 GB

With BT Cloud, you can upload, protect and share your most important files. It's your secure and private place online, and a great way to store all the personal documents, photos, music and videos from your computer, tablet or smartphone.

Our clever tool, which is free to download, is able to back-up your precious files so that you never have to worry about losing them. Follow the simple steps to get started.

Access and share your files from any PC or mobile device with an internet connection,
   wherever you are.
Set automatic back-ups, so you don't have to remember to upload new or changed files.
• Relax, knowing that your files are safe and secure with BT.
2GB inclusive for all BT broadband customers.

Minimum system requirements: Windows XP 32 bits, Windows Vista 32 bits, Windows Vista 64 bits, Windows 7 32 bits, Windows 7 64 bits, Mac OS 10.6 and above.

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BT Cloud

Current Storage: 500 GB

With BT Cloud, you can upload, protect and share your most important files. It's your secure and private place online, and a great way to store all the personal documents, photos, music and videos from your computer, tablet or smartphone.

Our clever tool, which is free to download, is able to back-up your precious files so that you never have to worry about losing them. Follow the simple steps to get started.

Access and share your files from any PC or mobile device with an internet connection,
   wherever you are.
Set automatic back-ups, so you don't have to remember to upload new or changed files.
• Relax, knowing that your files are safe and secure with BT.
2GB inclusive for all BT broadband customers.

Minimum system requirements: Windows XP 32 bits, Windows Vista 32 bits, Windows Vista 64 bits, Windows 7 32 bits, Windows 7 64 bits, Mac OS 10.6 and above.

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BT Email

As a BT Broadband customer, your BT email address e.g. j.smith@btinternet.com, or name@btopenworld.com gives you access to BT Yahoo! Mail at no extra cost with up to 11 email addresses for you and your family.

BT Yahoo! Mail gives you so much more:

  • Unlimited storage: Never ending storage means you can keep as many emails as you like in your inbox.
  • Better spam protection: The latest technology delivers only the emails you want and blocks the spam you don't
  • Speed: Get and send emails and attachments fast.
  • Access anywhere: Whether you're at home or on the move you can access your email from your computer, tablet or mobile.

Plus all the usual features you'd expect from an email service. Terms and conditions apply.

Learn More >

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BT SmartTalk

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BT Desktop Help

Our clever FREE tool works in the background to automatically fix most common broadband connection and email problems, keeping you connected when you most need to be. Here are some of the benefits:

• Helps you get back on line if you're disconnected.
• Sets up your wireless connection.
• Sets up your email account and fixes problems.
• Works in the background, fixing problems it finds.
• Sets up home networks for sharing folders and printers.
• Updates automatically, giving you the latest solutions.

Learn More >

Minimum system requirements:
Pentium II processor or higher, processor speed 450MHz or higher, 128MB RAM or more, 200MB hard drive space or more, Windows 7, Windows Vista, Windows XP. Unfortunately BT Desktop Help is not currently available for Apple Mac.

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BT Tech Experts

£6 per month including a FREE computer health check worth £50

It's simple to get your technology sorted with BT Tech Experts. Our friendly and knowledgeable advisors are available every day to help you fix problems or give you demonstrations as if they were in the room with you. Here are some of the things we can help with:

Getting more from your gadgets - Set up smartphones, eReaders, printers and more.
Protecting your family online - Set up parental controls.
Backing up your most valuable memories - Keep your files secure.
Upgrading your gaming experience - Make the most of your internet connection.

When you buy BT Tech Experts membership, you get access to our fully trained, UK based experts 365 days a year.

Here's what one of our customers had to say about us:

"Julie was fab. Really knew her stuff. Sorted out exactly what I wanted and more while being friendly, professional and courteous"  B Steans.

Learn more >

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BT Tech Experts

You have a BT Tech Experts membership. Call 0800 328 8344 to talk to an advisor.

It's simple to get your technology sorted with BT Tech Experts. Our friendly and knowledgeable advisors are available every day to help you fix problems or give you demonstrations as if they were in the room with you. Here are some of the things we can help with:

Getting more from your gadgets - Set up smartphones, eReaders, printers, cameras and get help installing software.

Protecting your family online - Set up parental controls to stay one step ahead of your kids and get advice on surfing the web safely.

Backing up your most valuable memories - Keep your files secure and back up your favourite photos, music, videos and more.

Upgrading your gaming experience - Make the most of your internet connection for the ultimate gaming experience.

Learn more >

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BT Family Protection

Keep your family safe online with BT Family Protection, in association with McAfee. It's quick, easy and free to set up and lets you choose the right level of protection for each child on up to three computers in your home.

Here's what you get:
• Block inappropriate websites by category.
• Set limits for time online.
• Monitor social networking.
• Filter YouTube content.
• Review online usage reports and set up alerts.

Learn more >

BT Family Protection works with Windows and Apple Macintosh operating systems.

See full system requirements>

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BT Wi-fi

Get online wherever you are

All our BT Wi-fi hotspots are free for BT Broadband customers. We have more than 5 million places to get online in the UK alone and more than 7 million overseas. Our wi-fi is totally free and unlimited at places like Starbucks, Welcome Brak, Hilton, Network Rail, shopping centres, 12 major city centres and more.

How to set up your free BT Wi-fi

With BT you don't even need to wait for your broadband to be activated to get online. With BT Wi-fi you can get online at more than 5 million hotspots in the UK as soon as you receive your order confirmation.

Download our app or connect on a laptop to get access at over 12 million hotspots today.

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