Universal credit: a how to guide

Course

Beginner

Short

Start the course

What you'll learn

Learn about universal credit, how to make a claim online and what information you will need in order to do this.

What to do before trying to claim universal credit

How to apply for universal credit

How your claim is processed

About receiving universal credit

Rules around universal credit and working

Start the course

Understand what public services are available online, how use the GOV.UK government website and find local council services.

Learn different ways to complete online forms, such as text boxes and multiple choice answers, and how to correct mistakes.

Learn about basic money management online, including how to make the most of your money, make a budget and manage loans.