What you'll learn

What you'll learn

This free interactive training will help you be more scammer aware. Get to know your phishing from your smishing.  And learn what to watch out for to stay safe online.

Once complete, you will be awarded your Scammer Aware certificate, endorsed by BT’s, Managing Director of Security.

The basics behind scams

What phishing, vishing and smishing scams are

Understand the signs of common phone, email and text scam

Practice spotting scams in action

How to report scams

About the ‘Staying Safe Online’ training

This 10 minute, simple and interactive training, is designed to help you or your friends and family stay safe online.

Based on BT’s own employee training, the Staying Safe Online course will help you look out for and spot scammers and their criminal tricks.

Share with your friends and family and don’t let the cyber criminal’s win. 

How you can help

Community group or charity
If you’re involved in a community group or charity that supports local people, simply share the link to this 10-min training.   

You’ll be helping them learn the basics behind scams and build confidence as they run through some practical activities to spot scams in action.  

Maybe try some of the other guides and fun activities in the ‘helping others’ series in small group sessions or 1-2-1's. 

Local Authority
If you work for a Local Authority you can share and publish the link to this free 10-min training.

Add it to your digital skills resource library and access the other practical guides and fun activities that can help you deliver sessions in small groups or 1-2-1.

Endorsed by BT’s Managing Director of Security, you’ll be supporting those who could do with a little extra help, build their confidence to protect themselves to stay safer online

Family, friends, neighbours
If you know someone who could do with a little extra support building their digital confidence - help them set up this free 10-min training.

Then maybe pick another fun activity or guide to try from the 'helping others' series. They contain all the guidance you need to help those around you make the most of life in the digital world.

How it works


Work through the training – it should take about 10 minutes.

If you are helping someone, be there to support and offer guidance, re-assurance and check their understanding.


You’re done. Congratulations! Don’t forget to download your Scammer Aware certificate, endorsed, by BT’s, Managing Director of Security and your Tops Tips to Online Safety reference sheet to remind you of your new found knowledge.