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Product helpdesk information
If your product is within warranty:
By phone: 0800 218 2182
Monday to Friday 9.00am to 5.30pm
By email: Click here for email support
If your product is out of warranty contact BT's recommended agent
By phone: 0800 980 8999
If you need to buy a replacement microphone, click here.
Other replacement parts, including batteries, are available from the product helpdesk.