Opting out of marketing messages on BT TV

We can let you know about products, services and programmes we think you'd like via your BT TV service. If you'd prefer not to recieve these messages, you can choose to opt out.

Here's how:

  1. Using your remote control, press the Home (or YouView) button and go to Settings
  2. In the Box Management section, choose Marketing Preferences

  3. BT TV screen showing the Box Management section and TV Marketing Preference option

  4. Click to change the 'TV Marketing Preference' from 'On' to 'Off'

  5. BT TV screen showing the Box Management section and TV Marketing Preference option

  6. Click the Done button

  7. BT TV screen showing the Done button

Be aware that if you opt out, you may still hear from us about other aspects of your BT TV service.

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