How to download on the BT TV App

The 'download and play' functionality allows you to download your purchases, rentals and subscription On Demand programmes, and then watch offline without the need for an internet connection.

Downloading purchases and rentals

To download a purchase, go the 'Purchases or Rentals' section within 'My TV' and tap on the title you want to download. Tap on the Download button below 'Watch Now' to start the download. The progress bar will show you the % completion of your download.

Watch now button on iOS

If you've selected more than one title to download at the same time, it'll go into your queue. You can see your queued titles in the 'Queue' screen in 'My Downloads'. The app will download one title at a time and each item in your queue will download automatically in the order you selected them.

Download queue on iOS

When your titles have finished downloading, you'll find them in the 'Downloads' screen in the 'My Downloads' section of the app. You can start watching them from that screen too.

Downloading Subscription On Demand and Catch Up

You can find On Demand and catch up shows to download throughout the app*. You’ll find On Demand and catch up shows in the genre screens. To download, just tap on them and click on the Download button. If no download button is showing, this means we don’t have the rights from content partners to offer the download option.

Deleting Downloads

If you want to delete any downloads from your device you can do this by pressing the Manage button in 'My Downloads'. Select the titles you want to delete and press the Delete button. You can also delete by swiping left on any title and pressing the trash can icon.

*To download subscription On Demand and catch up shows, you have to be a TV App Extra customer. You can find out more information about App Extra here >

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