Why can't I see my Wi-Fi disc on the My BT app?

If your disc isn’t showing under your Wi-Fi network on the app, try the following:

1. Have you set up the disc? To do this, select Set up new disc on the Your Wi-Fi network page, then follow the instructions.
2. Check the disc is turned on.
3. Check what colour light is showing on the disc:
   Blue or orange - the disc should be working fine, so there could be an issue with the app.
   Try refreshing your Wi-Fi network page by pulling down.
   If that doesn’t work, try restarting the app. Failing that, you can also try restarting your Hub
   Red - the disc is out of range. Try moving it closer to the Hub or to another disc, if you already have one set up