If you're not happy with your BT Mobile within the first 14 days, you can send your phone back and cancel your service - no problem.
What can we help with?
I've changed my mind. Can I return my BT Mobile phone?
BT Mobile: How do I order and activate a replacement SIM?
You can do this online but you need to activate your SIM as soon as you get it.
Track your order
Check the progress of your order using your BT ID, or order reference and postcode.
Go back to: What can we help with?