If you're not happy with your BT Mobile within the first 14 days, you can send your phone back and cancel your service - no problem.
What can we help with?
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I've changed my mind. Can I return my BT Mobile phone? -
BT Mobile: How do I order and activate a replacement SIM? You can do this online but you need to activate your SIM as soon as you get it.
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Track your order Check the progress of your order using your BT ID, or order reference and postcode.
Go back to: What can we help with?