Get the most out of your BT phone
You can get user manuals, troubleshooting tips, and helpdesk information for all phones and telephone equipment sold by BT.
Find out more about user guides for BT phones.
Find out more about user guides for BT Mobile phones.
Calling features
Our calling features user guides have simple step-by-step instructions on how to set them up, use them and remove them.
- Call Protect user guide (PDF doc, 980KB)
- Call Protect for Digital Voice user guide (PDF doc, 109KB)
- Voicemail service user guide (PDF doc, 1180KB)
- Main calling features user guide (PDF doc, 1431KB)
Our main user guide covers the following:
- Call Diversion
- Call Waiting
- Internet Call Waiting
- Ring Back
- 1471: tells you the last number that called.
- Call Barring
- Anonymous Call Rejection
- Choose to Refuse
- Caller Display
- Call Sign
- Caller Redirect
- Three Way Calling
- Reminder Call
- 1571 Text Alert: link any UK mobile to your Voicemail.
FInd out about all our Calling Features, including pricing.
Find out about ordering, upgrading and cancelling your calling features.